Why am I getting an error when I try to make a donation?

If you have received a server error while submitting a donation to cart, the most likely cause is that you do not have cookies enabled in your web browser. In order to make a donation through the Network for Good website, you must have cookies enabled.

For more information about how to enable cookies, click here.

If your donation failed after completing the transaction, it is likely that information provided, such as your zip code, expiration date or card security code (for Credit Cards) or name, driver's license state/number (for Online Checks) did not match exactly with what is on file at your bank.

For further assistance in troubleshooting, please contact customer service with the details of your transaction, steps to replicate the error and browser/operating system information.

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